Gaming should be a source of fun, not anxiety. 2999be believes that the safety and well-being of every player is our first responsibility. On this page, find out how you can enjoy gaming in a mindful and controlled way.
Responsible gaming means enjoying gaming as a form of entertainment — not as a source of financial stress or mental strain. At 2999be, we believe every player is capable of making informed decisions, but sometimes a little support and the right information can make all the difference.
2999be's responsible gaming policy is built in line with international gaming standards. We want every user to stay in control of their time, money, and mental well-being while they play. The moment gaming shifts from enjoyment to compulsion, problems begin.
On this page, we'll show you how to use the various protection tools available at 2999be to keep yourself safe, recognize early warning signs, and seek professional help when needed.
The essence of responsible gaming: Enjoy gaming, but never bet more than you can afford.
Responsible gaming at 2999be goes beyond policy — it is woven into the foundation of every service we offer. We uphold the core principles below and expect every player to do the same.
2999be provides multiple robust tools to help keep our users safe. You can set these limits yourself and update them at any time.
Set a daily, weekly, or monthly limit on how much BDT you deposit.
Gaming will automatically stop once your losses reach a set amount.
Set a session time limit in advance — your account will go on break when the time is up.
Take a break from gaming for a set number of days — your account stays active, but gaming will be paused.
Set a cap on the maximum amount in BDT you place on any single bet.
Temporarily or permanently close your account for a long-term break.
To activate these tools, visit your Account Settings page or contact our 24/7 support team.
Sometimes we don't realize when gaming is slipping out of our control. Watch for the signs below — they can be early indicators of a problem.
If any of these signs apply to you, take a break immediately and reach out to our support team.
Take a self-assessment — if you answer "yes" to most of the questions below, consider seeking professional support.
If you answer "yes" to 3 or more questions, reach out to us. Asking for help is not a weakness — it takes courage.
If you feel you need an extended break from gaming, 2999be's self-exclusion feature is here for you. It's a strong decision to make, and we'll support you every step of the way.
Let us know via live chat or email that you'd like to self-exclude.
Choose from 30 days, 90 days, 6 months, 1 year, or permanent exclusion.
Identity verification will be carried out to keep your account secure.
Your account will be completely deactivated for a specified period, and no promotional communications will be sent.
Once your exclusion period ends, you can reactivate your account with the help of our support team if you wish to return.
While self-exclusion is active, you will not be able to open a new account. This rule exists entirely for your protection.
2999be strictly prohibits anyone under the age of 18 from using the platform. Age verification is mandatory at registration, and additional identity checks are carried out whenever there is reasonable cause for suspicion.
If you have children or teenagers at home who use your devices, take the following steps:
Providing minors with access to gaming is strictly prohibited. If such an incident is detected, the account will be permanently closed.
2999be's support team is always ready to help with any responsible gaming concerns. We don't judge — we just help.
Our trained team is available 24/7 on live chat to support you.
Email us at [email protected] — we'll get back to you within 24 hours.
Gaming addiction is a health issue, and seeking professional help for it is completely normal. If you feel the problem is serious, consult a mental health professional.
Reaching out for help is a brave thing to do. 2999be is always here for you — whether you're enjoying your gaming or need to take a step back.
We are more than just a gaming platform — we are equally committed to protecting our players.
Set your own deposit, wagering, and loss limits — with the flexibility to update them at any time.
Track your play time in real time. Take advantage of automatic breaks when your session limit is reached.
View your full gaming history — see exactly how much you've spent and how much time you've put in.
Deactivate your account with a single click for an extended break. Automatic recovery once the period ends.
Strict age verification at registration ensures that only users aged 18 and above can access the platform.
Whatever you need, our trained support team is available around the clock to assist you.
Every account is verified to ensure that only adults can access our services.
Your personal and financial information is protected with the highest level of encryption.
All games run on certified RNG technology — no manipulation, no exceptions.
Your well-being will always matter more to us than gaming revenue.